Who we are
TryKAI is a KSJ AI service owned and operated by KSJ Growth. KSJ Growth is the controller of personal information collected through this website.
For privacy questions or data-rights requests, email denny@trykai.co.uk.
Information we collect
When you submit an enquiry, we collect the name, business name, email address and message you provide. When you use the live KAI demonstration, the questions you enter and a limited amount of the preceding chat are processed to generate KAI's reply. Our hosting service may also record limited technical information such as your IP address, browser type, request time and pages requested in routine security logs.
Please do not include sensitive personal information in the enquiry form.
Why we use your information
We use enquiry details to respond, understand what support you are considering, arrange a consultation and take steps you request before entering into a contract. Live demonstration messages are used to produce KAI's responses, maintain a short conversation and prevent misuse. We use limited technical information to operate, protect and troubleshoot the website.
Our lawful bases are taking steps at your request before a contract and our legitimate interests in responding to business enquiries and keeping the website secure.
Who receives your information
Information may be processed by KSJ Growth and trusted providers that support our website, hosting, email or professional administration. IONOS hosts this website and its enquiry route. OpenAI processes live demonstration messages on our behalf to generate KAI's replies. We do not sell personal information.
We may disclose information where required by law or where reasonably necessary to establish, exercise or defend legal claims.
How long we keep it
Enquiry information is normally retained for no longer than 24 months after the last meaningful contact, unless a longer period is required for an active customer relationship, accounting, dispute resolution or another legal obligation. The TryKAI website does not save live demonstration transcripts in WordPress, and API requests are configured not to create stored response objects. Short-lived rate-limit counters are retained for approximately one hour. OpenAI may retain limited service data under its applicable API data controls. Routine server logs are retained according to the hosting provider's operational and security schedule.
Your rights
Depending on the circumstances, you may have rights to access, correct, erase or restrict your information, object to its use, or receive a portable copy. You may also complain to the UK Information Commissioner's Office.
Contact us first at denny@trykai.co.uk. You can also visit ico.org.uk/make-a-complaint.
Live KAI demonstration and cookies
The live KAI demonstration uses a temporary browser-session identifier and server-side rate limits to maintain the demonstration and reduce misuse. Please do not enter passwords, payment details, health information or other sensitive personal information into the assistant.
This launch version does not use non-essential analytics or advertising cookies. If analytics or advertising technology is introduced, this notice and the site's consent controls will be updated before those services are enabled where required.
Changes to this notice
We will review this notice when the website, KAI service or our providers change. The latest version will remain available on this page.
