Every visitor deserves an answer.

KAI can answer approved questions about services, price guidance, areas covered, process, general service fit, opening hours, approved availability rules and next steps when that information is included in the knowledge base.

A tailored lead flow can collect agreed details such as a visitor’s name, business, contact information, website, goal, rough budget, timescale and preferred contact method. The exact form stays relevant and avoids unnecessary information.

A client build can route enquiries to an agreed destination such as email, WhatsApp or an existing contact form. A conversation summary can give the business more useful context before human follow-up.

No. KAI supports the first stage of the customer conversation, especially when nobody is available to reply immediately. Human follow-up remains important for serious enquiries, detailed quotes, sensitive questions and final decisions.

Most modern websites can support an assistant, but compatibility depends on the platform, hosting, theme, security settings and existing plugins. KSJ AI checks the website before confirming the scope.

Advanced booking, CRM or other integrations may be possible, but they are not included automatically in the £299 starting setup. The system, data requirements, security and ongoing usage are reviewed before feasibility and price are confirmed.