Answer
Explain approved services, price guidance, areas covered, opening hours, processes and next steps.
KAI use cases
See how KAI could work in your business.
KAI can answer approved questions, qualify a visitor’s needs and guide them towards an agreed human next step. These examples show practical patterns—not client results or live integrations.
✓ Built around approved information
✓ Important judgement stays human
✓ Tailored setup from £299
KAIAI website assistant
ANSWER→QUALIFY→GUIDE
One pattern, tailored to you
Answer. Qualify. Guide. Hand over.
The details change from business to business, but a useful KAI journey normally follows four clear stages.
Qualify
Ask a small number of relevant questions to understand the visitor’s need without collecting unnecessary or sensitive information.
Guide
Point the visitor towards the agreed next step, such as a contact form, email, WhatsApp or an existing booking route.
Human handover
Where included in the build, route the enquiry and useful conversation context so the right person can continue it.
Examples by sector
The same KAI principles can support very different businesses.
Every example below is illustrative. The real answers, questions, boundaries and handover route are agreed from the business’s own approved information.
01
Home services and trades
- Answer
- Approved services, areas covered, opening hours, process and price guidance.
- Qualify
- Job type, broad area, timing and preferred contact route.
- Guide
- An agreed quote or enquiry route; the business confirms scope and final price.
02
Professional services
- Answer
- Service options, process and the information normally needed to begin.
- Qualify
- One-off or ongoing need, priority and timescale.
- Guide
- The relevant consultant or consultation route; detailed advice and decisions stay human.
03
Health and wellbeing
- Answer
- Non-clinical services, opening hours, general policies and the approved booking route.
- Qualify
- Which published service the visitor is asking about and their preferred contact route, without requesting symptoms or health details.
- Guide
- A practitioner or existing booking route; diagnosis, suitability and urgent decisions remain with qualified people.
04
Hospitality and leisure
- Answer
- Opening hours, facilities, location, general policies and the booking process.
- Qualify
- Visit type, preferred date and party size.
- Guide
- The existing booking page or team; live availability and cancellations are not claimed without a separate integration.
05
Retail and ecommerce
- Answer
- Approved product information, delivery, returns and store or service policies.
- Qualify
- Product category and intended use.
- Guide
- The relevant product, category or support route; live stock, orders and payments require appropriate business systems.
06
Membership and fitness businesses
- Answer
- Membership options, class or programme information, opening hours and the joining process.
- Qualify
- Preferred option, time and intended start period.
- Guide
- A trial, membership or team-contact route without promising capacity or a place.
07
Education and training
- Answer
- Approved course information, delivery formats, schedules and the application process.
- Qualify
- Subject, preferred format and proposed start period.
- Guide
- The relevant course or admissions contact; eligibility decisions remain human.
08
Charities and community organisations
- Answer
- Published services, events, volunteering opportunities and support routes.
- Qualify
- The visitor’s general reason for visiting without requesting sensitive case details.
- Guide
- The appropriate team or published contact route, with personal needs handled by a person.
Your sector is not listed? Describe it to the KAI Idea Builder and receive three practical starting ideas.
Build my KAI ideasIllustrative workflow
A useful conversation before the team steps in.
This fictional home-services example shows how KAI can use approved information, gather a little context and prepare a clearer next step. It is a visual example only: nothing is sent or stored.
- ✓ The visitor gets a useful first answer
- ✓ KAI asks one relevant question at a time
- ✓ The team retains control of scope and price
Fictional home-services example
Clear integration boundary
Booking questions now. Live booking actions when separately scoped.
Without a live integration, KAI can explain approved opening hours, booking policies and cancellation rules, collect a general request and guide the visitor to an existing booking route or person. It must not claim that a slot is free or that a booking has been made.
Where the chosen booking, CRM or other business system offers suitable access, deeper functionality may be possible. Feasibility, permissions, security, data handling, confirmation and failure behaviour, testing, ongoing usage and price must be agreed separately.
A clear starting point
Start with the first useful job for KAI.
A focused, tailored KAI website assistant setup starts from £299. Optional support starts from £49 per month and can include fair-use AI usage, small approved-answer updates and basic monitoring where suitable.
Advanced booking, CRM, payment or other integrations, additional training, higher traffic and more complex requirements are reviewed and scoped separately.
Tailored KAI setup
from £299
Begin with an approved knowledge base, useful conversation flow and clear human next step.
Discuss my KAI setupCommon questions
Clear answers before you begin.
KAI starts with a focused, approved job. Anything more advanced is agreed before it is promised.
Possibly. KAI is most useful where website visitors ask repeat questions and the business can provide approved answers, clear boundaries and an agreed next step. KSJ AI checks the website, platform and intended journey before confirming scope.
The current TryKAI demonstrations are not connected to a booking system. A separately engineered connection may be possible where the chosen system provides suitable access, but permissions, security, confirmation behaviour, testing, ongoing usage and price must be agreed first.
A tailored lead flow can collect agreed, relevant details such as a visitor’s name, business, contact information, goal, timescale and preferred contact method. The exact flow should avoid unnecessary or sensitive information.
A client build can route an enquiry to an agreed destination such as email, WhatsApp or an existing contact form. Where agreed, a conversation summary can give the team useful context for human follow-up.
No. KAI supports the first stage of the customer conversation. Serious enquiries, detailed quotes, sensitive questions, professional judgement and final decisions remain with people.
A focused KAI website assistant setup starts from £299. Optional support starts from £49 per month. Advanced integrations, higher traffic and more complex requirements are scoped separately.
Your business, your KAI
Find the useful first job for KAI.
Tell us what customers ask, where enquiries slow down and which next step your team already uses. We’ll shape a practical KAI demonstration around that.