Separate the visitor journeys
Ask whether the enquiry concerns selling, buying, letting or management, using only the services the agency provides.
For estate & letting agents
Route property questions to the right person sooner.
A valuation request, a viewing question and a management enquiry should not all start in the same place. KAI can clarify what the visitor needs and explain your approved process.
A real AI conversation with a fictional business. Text only. No enquiry is sent.
Visitor
I'm thinking about letting my flat but don't know where to start.
KAI
This fictional agency can explain its landlord-enquiry process. The team would need to review the property and your requirements before confirming a service or fees. Are you looking for ongoing management or help finding a tenant?
Visitor
Ongoing management.
KAI
That can be the focus of your initial enquiry. The team still needs to confirm the area, property details, service scope and any obligations with you directly.
Illustrative wording · Not a testimonial or a confirmed outcome
The useful difference
From an open question to a clearer next step.
Property websites serve several audiences at once. A seller wants to know what happens at a valuation, a landlord wants management information, and a buyer may want to arrange a viewing. KAI can recognise the broad purpose and guide the visitor to the correct existing route without pretending it can see a live property database.
Explain what happens next
Describe the approved valuation, viewing-request or landlord-onboarding process and the information normally needed.
Guide a human follow-up
Prepare a brief or direct the visitor to the appropriate team. A real property-feed, calendar or CRM connection requires its own scope and test.
What your team could receive
Useful context.
Not another vague message.
This example turns the conversation above into an opening brief. A commissioned handover needs an agreed destination, appropriate privacy wording and a successful delivery test.
Preset fictional choices only. This changes the example on your screen; no AI request, storage or delivery.
Enquiry brief preview
- Visitor
- Prospective landlord
- Interest
- Ongoing property management
- Agency to confirm
- Area, property details, service scope and fees
- Timing preference
- Exploring options; no date agreed
No real contact details. Nothing has been sent.
Where KAI stops—and your team takes over.
No invented listings, valuations, rental yields, tenant eligibility decisions, mortgage advice or confirmed viewings. Emergency maintenance must follow the agency's verified urgent-contact policy rather than rely on a website conversation.
Built around your facts
What we agree before setup.
Provide approved sales/lettings/management pages, areas, enquiry routes and urgent-maintenance wording. If property listings change frequently, decide whether to link to the live listing page or scope a maintained data connection instead of copying stale availability into a prompt.
We tailor the approved information, brand, tone, questions and human next step. You review representative conversations and any delivery route before launch. Compatibility is checked against your actual website.
Measure the useful part
How to judge whether it helps.
Check correct routing between sales, lettings and management, useful context in valuation requests, and whether sensitive or urgent matters reach the right human route. A viewing is only booked when your actual system confirms it.
No invented time savings or guaranteed extra sales. Start with one clearly defined job, review real evidence, and improve the answers when your services or policies change.
A clear starting point
Tailored setup from £299.
The setup fee always applies. Optional GPT-powered text KAI is £19.99/month all-in, including agreed fair-use AI processing and ongoing behind-the-scenes KSJ work.
The first five paid live installations receive a permanent GPT monthly-fee waiver, subject to agreed fair use. Allocation and terms are confirmed in writing; no remaining-place count is implied.
The programmed-answer premium build is in preparation; current demos are GPT-powered. KAI Live voice, booking, CRM and other advanced integrations are scoped separately. Website hosting is separate. Your written proposal confirms the complete scope.
Before you decide
Questions for estate & letting agents.
Can KAI search our live listings?
Not unless a suitable property-data integration has been separately implemented and tested. The demo can explain services and link to your existing property search.
Can it give a property valuation?
No. It can explain how to request a valuation; the agency remains responsible for assessing the property and discussing a figure.
Can it handle urgent tenant repairs?
It can display an approved urgent-contact policy. It must not imply a repair has been reported or attendance arranged without a verified delivery and confirmation flow.